ORDERING & PAYMENT
HOW DO I MAKE AN ORDER ?
• Please use the CONTACT form where you can explain your interest 😉
WHAT ARE THE PAYMENT OPTIONS?
• We accept Paypal or IBAN bank transfer
• Western Union Bank transfer or similar is also an option
CAN I ORDER CUSTOM CASES, TOO?
• Sure, use the CONTACT form to let us know your ideas and we will find a solution for you 😉
WHAT IF YOUR PRODUCT IS NOT IN STOCK?
• Regarding KITs, we make them in rounds, so you might want to reserve one ahead.
• Regarding CASES, some cases are made only per request, don’t wait, ask 😉
HOW LONG DOES A CUSTOM PRODUCTION TAKE?
• Our production time is about 3 weeks normally 😉
GENERAL
WHAT DO YOU GUYS OFFER?
• DIY RACKED is offering great racking solutions for all kind of your DIY audio projects!
• DR PROJECTS offers a range of various hi end DIY audio KITs with cases + PCBs and more…
• DR CASES offers racking solutions for a wide collection of many known world wide DIY projects.
WHAT IS INCLUDED IN YOUR PARTIAL KITs?
• Generally in our partial KITs you get the CASE + PCBs + PSU.
DO YOU OFFER ONLY FRONT PANELS OR FULL CASES?
• We offer full cases, always!
DO YOUR CASES COME WITH ALL CUT OUTS?
• For all cases we make the cut outs also in the back panel
• XLR cut outs will fit NEUTRIK D series
• IEC cut outs are made for the IEC with fuse
DO YOU SHIP TO ANY COUNTRY?
• Yes, we ship worldwide 😉
WHERE DO YOU SHIP FROM?
• We ship from EU
SUPPORT
DO YOU OFFER ANY SUPPORT IN CASE OF TROBLESHOOTING?
• Absolutely! Our tech guys will help you personally!
IS IT POSSIBLE TO ORDER A FINISHED UNIT?
• It is possible. Let us know your desires and we will discuss the terms 😉
PARTNERSHIP
ARE YOU OPEN FOR A PARTNERSHIP MAYBE?
• Absolutely! If you are a good technician and / or have a project supported with PCBs we can join the efforts and lunch the project together.
